Privacy Policy

Last updated: August 4, 2026

AJ Premium Cleaners LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request a cleaning quote, or communicate with us by phone, email, or SMS.

1. Information We Collect

We collect information you voluntarily provide when you request a quote or contact us, including:

• Full name
• Phone number
• Email address
• City or ZIP code
• Type of cleaning, frequency, and size of the space
• Any additional information you choose to share, such as pets, allergies, or product preferences

We may also automatically collect limited technical information when you visit our website (for example IP address, browser type, pages visited). We do not use third party advertising trackers beyond standard analytics.

2. How We Use Your Information

• To prepare and send your cleaning quote
• To schedule visits and confirm appointments
• To communicate with you about your service (by phone, email, or, with your consent, SMS)
• To send service related updates such as appointment confirmations and schedule changes
• To comply with legal obligations

3. SMS / Text Message Program

If you opt in to receive SMS messages by checking the SMS consent box on our quote form, you agree to receive text messages from AJ Premium Cleaners related to your quote, scheduling, and service communication.

For full SMS program terms, see our Terms of Service.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only:

• With service providers who help us operate our business (for example CRM, email and SMS delivery, scheduling tools) under confidentiality obligations
• When required by law (subpoena, court order, or legal process)
• To protect our rights, property, or safety, or that of others

5. Access To Your Home Or Property

If you provide keys, access codes, or entry instructions so we can clean while you are away, that information is treated as confidential. It is shared only with the team members assigned to your service and is returned or deleted when you end the service.

6. Data Retention

We retain quote and service information for as long as necessary to serve you and fulfill any resulting agreement, plus a reasonable period afterward for record keeping. You may request deletion at any time by contacting us at aj.houseclean@gmail.com.

7. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by contacting us directly

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for adults age 18 and over. We do not knowingly collect information from children under 13.

10. Changes To This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact Us